Try Before You Buy With Our Exclusive Racquet/Paddle Demo Program
How It Works
Our Racquet/Paddle Demo Program allows you to try up to 3 tennis racquets or pickleball paddles before making a purchase. Enjoy a hassle-free experience with easy shipping and returns!
Cost & Shipping
- Demo Fee: $9.99 for up to 3 racquets or paddles
- Shipping: Includes both delivery and return shipping
- Availability: Ships anywhere in the continental U.S.
- Important: Demo orders must ship complete – no backorders allowed.
- Note: All demos must be in-stock before an order can ship. Orders that include out-of-stock racquets/paddles will ship once all racquets/paddles become available.
String & Maintenance
- Each demo racquet comes pre-strung with a high-quality Synthetic Gut or Polyester string
- String type cannot be guaranteed
- Strung at mid-range tension based on the manufacturer’s recommendation
Delivery & Usage Period
- Shipping Time: UPS delivery in 2-3 business days to most locations
- Tracking: You will receive an email with a tracking number once shipped
- Usage Window:
- You have 7 days from the day you receive the racquets
- Example: If delivered on Monday, return by the following Monday
- Returns: Drop off at any UPS store or follow instructions on the return label
Note: Due to maintenance needs (re-stringing, re-gripping), demo orders may experience slight delays (1-2 days) compared to new product shipments.
Returning Your Demo Racquets or Paddles
- Prepare for Return:
- Apply the enclosed UPS return label to the original box
- Remove or cover the original shipping label
- Include the original invoice in the return package
- Drop-Off Options:
- Take the package to any UPS store
- Follow instructions on the return label for alternate drop-off locations
- Return Confirmation: Midwest Racquet Sports will be notified once UPS picks up the racquets
Late Fees & Charges
- If not returned within 7 days, a fee of $2.00 per racquet or paddle per day will apply (up to 7 days)
- After 7 days overdue, you will be charged full retail price for the racquets
Program Requirements
- A valid credit card is required for all demo rentals
- Demo racquets can only be shipped to the credit card billing address
- Payment Restrictions: Not eligible for PayPal, Afterpay, or Amazon Pay
- Overlapping Demos: Demos must be returned before another demo order can be placed by the same person (New demo orders placed before the return of a previous demo are automatically canceled)
Exclusive Purchase Discount
- Once you return your demo racquets or paddles, you will receive a $25 promo code via email
- The code is valid for 30 days and can be used on racquet or paddle purchases of $149 or more
Need Help?
For any questions, contact our Customer Care Team at service@midwestsports.com. Please include as many details about your order as possible.